Frequently Asked Questions
Everything you need to know about our biomechanics-focused gear and services.
What is the typical shipping timeframe for domestic orders?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days via our premium carriers.
Can I return equipment if it doesn't meet my expectations?
Yes, we offer a 30-day return policy on all unused equipment in its original packaging. Please contact our support team to initiate a return authorization.
Do you offer international shipping for Functional Patterns gear?
We ship worldwide. International delivery times vary by location, typically ranging from 10-15 business days depending on local customs processing.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How do I access my digital training programs after purchase?
Once your purchase is complete, you will receive an email with login credentials to our secure member portal where all digital content is instantly available.
Is there a warranty on the physical training tools?
All our physical products come with a one-year limited warranty against manufacturing defects to ensure you can train with complete confidence.